Privacy Policy

Data Controller

Name: Sugó-Gép Kft.

Address: 6500, Baja Teller Ede u. 11.

Address for correspondence and complaints: 6500, Baja Teller Ede u. 11.

E-mail: sugogepkft@gmail.com

Phone number: +36 79/420-427

Website: https://sugogepkft.hu

Hosting

Name: Center Webhost Kft.

Addresse: 1173, Budapest, Borsó u. 12-32.

E-mail: info@centerwebhost.hu

Phone number: +36 70/282-7206

Description of the data processing carried out in the course of the operation of this website

Information about the use of cookies

What is a cookie?

The Data Controller uses so-called cookies when you visit the website. A cookie is a set of letters and numbers that our website sends to your browser to save certain settings, facilitate the use of our website and help us to collect some relevant statistical information about our visitors. Some of the cookies do not contain any personal information and cannot be used to identify the individual user, but some of them contain a unique identifier – a secret, randomly generated sequence of numbers – that is stored on your device, thus ensuring your identification. The duration of each cookie is described in the relevant description of each cookie.

Legal background and legal basis of cookies:

The legal basis for processing is your consent pursuant to Article 6(1)(a) of the Regulation.

Main characteristics of the cookies used by the website:

Cookies strictly necessary for the operation of the website:

These cookies are essential for the use of the website and allow you to use its essential functions. In their absence, many of the site’s features will not be available to you. The lifetime of these types of cookies is limited to the duration of the session.

Cookies to improve the user experience:

These cookies collect information about a user’s use of the website, such as which pages they visit most often or what error messages they receive from the website. These cookies do not collect any information that identifies the visitor, i.e. they are completely general, anonymous information. We use the information they provide to improve the performance of the website. The lifetime of these types of cookies is limited to the duration of the session.

Google Adwords cookies:

When someone visits our site, the visitor’s cookie ID is added to our remarketing list. Google uses cookies, such as NID and SID cookies, to customise the ads you see in Google products, such as Google Search. It uses such cookies, for example, to remember your recent searches, your previous interactions with advertisements from individual advertisers or search results, and your visits to advertisers’ websites. The AdWords conversion tracking feature uses cookies. To track ad sales and other conversions, cookies are saved on a user’s computer when they click on an ad. Some common uses of cookies include: selecting ads based on what is relevant for a particular user, improving campaign performance reporting, and avoiding displaying ads that the user has already viewed.

Google Analytics cookies:

Google Analytics is Google’s analytics tool that helps website and application owners to get a more accurate picture of their visitors’ activities. The service may use cookies to collect information and report statistics about website usage without identifying visitors individually to Google. The main cookie used by Google Analytics is the “__ga” cookie. In addition to generating reports from website usage statistics, Google Analytics, together with some of the advertising cookies described above, can also be used to display more relevant ads in Google products (such as Google Search) and across the web.

Remarketing cookies:

May appear when previous visitors or users browse other sites on the Google Display Network or search for terms related to your products or services.

Cookies are strictly necessary for this to work:

These cookies are essential for the use of the website and allow you to use the basic functions of the website. Without them, many of the site’s features will not be available to you. The lifetime of these types of cookies is limited to the duration of the session.

Cookies to improve the user experience:

These cookies collect information about a user’s use of the website, such as which pages they visit most often or what error messages they receive from the website. These cookies do not collect any information that identifies the visitor, i.e. they are completely generic and anonymous. We use the information they provide to improve the performance of the website. The lifetime of these types of cookies is limited to the duration of the session.

Cookie acceptance cookie:

When you arrive on the site, the warning window will accept the cookie storage statement. Lifetime 365 days.

Facebook pixel (Facebook cookie)

A Facebook pixel is code that allows the website to report conversions, create audiences and provide the site owner with detailed analytics on how visitors use the site. The Facebook pixel is used to display personalised offers and ads to website visitors on the Facebook interface. You can read Facebook’s privacy policy here: https://www.facebook.com/privacy/explanation

If you do not accept the use of cookies, certain features will not be available to you.

For more information on how to delete cookies, please follow the links below:

Internet Explorer: http://windows.microsoft.com/en-us/internet-explorer/delete-manage-cookies#ie=ie-11

Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer

Mozilla: https://support.mozilla.org/hu/kb/weboldalak-altal-elhelyezett-sutik-torlese-szamito

Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Chrome: https://support.google.com/chrome/answer/95647

Edge: https://support.microsoft.com/hu-hu/help/4027947/microsoft-edge-delete-cookies

Data processed for the purposes of contracting and performance

For the purposes of contracting and performance, there may be more than one processing operation. Please note that data processing in relation to complaint handling and warranty management will only take place if you exercise one of these rights.

For more details on processing for the purposes of contracting and performance:

Contact

If you contact us about a service, for example by email or using a contact form.

Data processed

The information you provide when contacting us (Name/username, Email address).

Duration of processing

Data will be processed only until the contact is completed.

Legal basis for processing

Your voluntary consent given to the Data Controller by contacting us. [Processing pursuant to Article 6(1)(a) of the Regulation]

Post a comment on the blog

The purpose of the blog interface is to provide an opportunity for discussion between readers and the author of the blog.

Data processed

When submitting a comment, you must provide your name and email address

Duration of processing

Until request for deletion

Legal basis for processing

Your voluntary consent, which you provide to the Data Controller when you post a comment.

Issue of the invoice

The data management process is carried out in order to issue invoices in accordance with the law and to fulfil the obligation to keep accounting records. Pursuant to Article 169 (1) to (2) of the Tax Act, companies must keep accounting documents that directly and indirectly support the accounting.

Data processed

When processing data in connection with invoicing, the Data Controller processes your billing name, billing address, telephone number, e-mail address, the characteristics of the product purchased, the order number and the date of purchase.

Duration of processing

Invoices issued must be kept for 8 years from the date of issue of the invoice, pursuant to Section 169 (2) of the Public Provisions Act. Legal basis for processing Pursuant to Article 159 (1) of Act CXXVII of 2007 on Value Added Tax, the issue of invoices is mandatory and must be kept for 8 years pursuant to Article 169 (2) of Act C of 2000 on Accounting [processing pursuant to Article 6 (1) (c) of the Regulation].

Guaranteed administration

The processing of data is carried out in order to handle warranty complaints. If you have requested warranty management, the processing of data and the provision of the data is mandatory.

Data processed

Customer name, phone number, email address, complaint content.

Duration of processing

We keep warranty complaints for 5 years under the Consumer Protection Act.

Legal basis for processing

The legal basis for the processing of your complaint is your voluntary decision, however, if you do contact us, we are obliged to keep the complaint for 5 years pursuant to Article 17/A (7) of Act CLV of 1997 on Consumer Protection [processing under Article 6 (1) (c) of the Regulation].

Processing of other consumer protection complaints

The processing of data is carried out in order to handle consumer complaints. If you have made a complaint to us, the processing of the data and the provision of the data is essential.

Data processed

Customer name, telephone number, email address, complaint content.

Duration of processing

We keep warranty complaints for 5 years under the Consumer Protection Act. The legal basis for data processing is your voluntary decision to contact us with a complaint. However, if you do contact us, we are obliged to keep the complaint for 5 years under Article 17/A(7) of Act CLV of 1997 on Consumer Protection [processing under Article 6(1)(c) of the Regulation].

Data processed in relation to the justifiability of consent

During the registration, ordering, newsletter subscription, the IT system stores the IT data related to the consent for the purpose of subsequent verifiability.

Data processed

Date of consent and IP address of the data subject.

Duration of data processing

Due to legal requirements, consent must be verifiable at a later date, therefore the duration of the data storage will be stored for a period of limitation after the termination of the data processing.

Legal basis for processing

Article 7(1) of the Regulation imposes this obligation. [Processing under Article 6(1)(c) of the Regulation]

Processing for marketing purposes

Processing in relation to the sending of newsletters

The processing is carried out for the purpose of sending out newsletters.

Data processed

Name, address, e-mail address, telephone number.

Duration of processing

Until the data subject’s consent is withdrawn.

Legal basis for processing

Your voluntary consent, which you give to the Data Controller by subscribing to the newsletter [processing under Article 6(1)(a) of the Regulation]

Remarketing

Data management as a remarketing activity is carried out using cookies.

Data processed

Data processed by cookies as defined in the cookie notice.

Duration of processing

The duration of the data storage period of the cookie, more information is available here:

Google general cookie notice: https://www.google.com/policies/technologies/types/

Google Analytics general cookie policy:: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage?hl=hu

Facebook Privacy Policy: https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen

Legal basis for data processing

Your voluntary consent, which you provide to the Data Controller by using the website [processing in accordance with Article 6(1)(a) of the Regulation].

Other data processing

If the Data Controller intends to carry out further processing, it will provide prior information on the relevant circumstances of the processing (legal background and legal basis of the processing, purpose of the processing, scope of the data processed, duration of the processing). You are informed that written requests for data from public authorities based on a legal mandate must be complied with by the Data Controller. The Data Controller shall keep records of data transfers in accordance with Article 15 (2) to (3) of the Data Protection Act (to which authority, what personal data, on what legal basis, when the Data Controller transferred the data), the content of which the Data Controller shall provide information on request, unless the provision of information is excluded by law.

Accounting-related data management

Name of the data processor: Mega-Kontvill Kft.

Registered office of the data processor.

Phone number of the data processor:

E-mail address of the data processor:

The data processor’s website:

The Data Processor contributes to the accounting records on the basis of a written contract with the Data Controller. In doing so, the Data Processor shall process the name and address of the data subject to the extent necessary for the accounting records, for the period of time pursuant to Section 169 (2) of the Act, after which it shall delete them without delay.

Your rights in the course of data processing

For the duration of the processing, you have the following rights under the Regulation:

  • the right to withdraw consent
  • access to personal data and information relating to the processing
  • the right to rectification
  • the right to access to information and to obtain access to the data and to the right to rectification of personal data and to the information and access to the personal data and to the rectification of personal data
  • the right to object
  • right to portability

If you wish to exercise your rights, this will involve your identification and the Data Controller will need to communicate with you. Therefore, in order to identify you, you will be required to provide personal data (but identification will only be based on data that the Controller already holds about you) and your complaints about the processing will be available on the Controller’s email account for the period of time specified in this notice in relation to complaints. If you have been a customer of ours and would like to be identified for the purposes of complaint handling or warranty handling, please also provide your order ID for identification purposes. We can use this to identify you as a customer. The Data Controller will respond to complaints about data processing within 30 days at the latest.

Right to withdraw consent

You have the right to withdraw your consent to data processing at any time, in which case the data will be deleted from our systems. However, please note that in the case of an outstanding order, withdrawal may result in our inability to deliver to you. In addition, if the purchase has already been made, we may not be able to delete the billing data from our systems under accounting regulations and, if you have a debt to us, we may process your data in the event of withdrawal of consent on the basis of a legitimate interest in the recovery of the debt.

Access to personal data

You have the right to receive feedback from the Data Controller on whether your personal data is being processed and, if it is being processed, you have the right to access the processed personal data and to be informed by the Data Controller of the following information:

  • the purposes of the processing;
  • the categories of personal data processed concerning you;
  • information about the recipients or categories of recipients to whom or with which the personal data have been or will be disclosed by the Controller;
  • the envisaged period of storage of the personal data or, where this is not possible, the criteria for determining that period;
  • your right to obtain from the Controller the rectification, erasure or restriction of the processing of personal data concerning you and, where the processing is based on legitimate interests, to object to the processing of such personal data;
  • the right to lodge a complaint with a supervisory authority;
  • if the data have not been collected from you, any available information about their source;
  • the fact of automated decision-making (if such a process is used), including profiling, and, at least in these cases, clear information on the logic used and the significance and likely consequences for you of such processing.

The purpose of exercising the right may be to ascertain and verify the lawfulness of the processing, and therefore, in the event of repeated requests for information, the Data Controller may charge reasonable compensation for the provision of information. Access to personal data shall be ensured by the Controller by sending you, by email, the personal data and information processed, after you have identified yourself. If you are registered, we will provide access so that you can view and verify the personal data we process about you by logging into your account. Please indicate in your request whether you are requesting access to personal data or information about data processing.

Right to rectification

You have the right to have inaccurate personal data relating to you corrected by the Data Controller without delay upon your request.

Right to restriction of processing You have the right to obtain, at your request, restriction of processing by the Controller if one of the following conditions is met:

  • You contest the accuracy of the personal data, in which case the restriction shall apply for the period of time necessary to allow the Controller to verify the accuracy of the personal data, if the accuracy of the data can be established immediately, the restriction shall not apply;
  • the processing is unlawful, but you object to the erasure of the data for any reason (for example, because the data are important to you for the purposes of pursuing a legal claim) and therefore do not request the erasure of the data but instead request the restriction of their use;
  • the Controller no longer needs the personal data for the purposes for which they are processed, but you require them for the establishment, exercise or defence of legal claims;
  • or you have objected to the processing but the Controller may have a legitimate interest in the processing, in which case, until it is established whether the legitimate grounds of the Controller prevail over your legitimate grounds, the processing should be restricted.

If the processing is restricted, such personal data, except for storage, may be processed only with the consent of the data subject or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or of an important public interest of the Union or of a Member State. The controller shall inform you in advance (at least 3 working days before the restriction is lifted) of the lifting of the restriction on processing.

Right to erasure – right to be forgotten

You have the right to obtain from the Data Controller the erasure of personal data concerning you without undue delay where one of the following grounds applies:

  • the personal data are no longer necessary for the purposes for which they were collected or otherwise processed by the Controller;
  • You withdraw your consent and there is no other legal basis for the processing;
  • You object to the processing based on legitimate interest and there is no overriding legitimate ground (i.e. legitimate interest) for the processing,
  • the personal data have been unlawfully processed by the Controller and this has been established on the basis of the complaint,
  • the personal data must be erased in order to comply with a legal obligation under Union or Member State law applicable to the Controller.

If the Controller has disclosed personal data processed about you for any lawful reason and is required to delete it for any of the reasons set out above, it shall take reasonable steps, including technical measures, taking into account the available technology and the cost of implementation, to inform other controllers that have processed the data that you have requested the deletion of the links to or copies of the personal data in question.

Erasure does not apply where the processing is necessary:

  • for the exercise of the right to freedom of expression and information;
  • to comply with an obligation under Union or Member State law that requires the controller to process personal data (such as processing in the context of invoicing, where the storage of the invoice is required by law) or to carry out a task carried out in the public interest or in the exercise of official authority vested in the controller;
  • for the establishment, exercise or defence of legal claims (e.g. where the Controller has a claim against you and has not yet settled it, or in the course of dealing with a consumer complaint or a complaint about data processing).

Right to object

You have the right to object to the processing of your personal data based on legitimate interests at any time on grounds relating to your particular situation. In such a case, the Controller may no longer process the personal data unless it can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.

Where personal data are processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such purposes, including profiling, where it is related to direct marketing. If you object to the processing of your personal data for direct marketing purposes, your personal data may no longer be processed for those purposes.

Right to portability

If the processing is automated or if the processing is based on your voluntary consent, you have the right to request the Data Controller to receive the data you have provided to the Data Controller, which the Data Controller will make available to you in xml, JSON or csv format, and if technically feasible, you may request that the Data Controller transfer the data in this format to another controller.

Automated decision-making

You have the right not to be subject to a decision based solely on automated processing (including profiling) that would have legal effects concerning you or similarly significantly affect you. In such cases, the controller must take appropriate measures to protect the rights, freedoms and legitimate interests of the data subject, including at least the right to obtain human intervention by the controller, to express his or her point of view and to object to the decision.

The above shall not apply where the decision:

  • necessary for the conclusion or performance of a contract between you and the controller;
  • it is permitted by Union or Member State law applicable to the Controller, which also lays down appropriate measures to protect your rights and freedoms and legitimate interests;
  • or based on your explicit consent.

Registration in the Data Protection Register

Pursuant to the provisions of the Data Protection Act, the Data Controller was required to register certain of its data processing operations in the data protection register. This notification obligation ceased as of 25 May 2018.

Data security measures

The Data Controller declares that it has implemented appropriate security measures to protect personal data against unauthorised access, alteration, disclosure, transmission, disclosure, erasure or destruction, accidental destruction or accidental damage and inaccessibility resulting from changes in the technology used.

The Data Controller will make every effort, within its organisational and technical possibilities, to ensure that its Data Processors also take appropriate data security measures when working with your personal data.

Remedies

If you believe that the Data Controller has violated a legal provision on data processing or has failed to comply with a request, you may initiate an investigation procedure with the National Authority for Data Protection and Freedom of Information (postal address: 1363 Budapest, Pf. 9., e-mail: ugyfelszolgalat@naih.hu). You are also informed that in case of violation of the legal provisions on data processing or if the Data Controller has not complied with any of your requests, you may bring a civil action against the Data Controller before a court.

Amendments to the Privacy Policy

The Data Controller reserves the right to amend this Privacy Notice in a way that does not affect the purpose and legal basis of the processing. By using the website after the amendment has entered into force, you accept the amended privacy notice.

If the Data Controller intends to carry out further processing of the collected data for purposes other than those for which they were collected, the Data Controller will inform you of the purposes of the processing and the following information prior to the further processing:

  • the duration of the storage of the personal data or, where this is not possible, the criteria for determining the duration;
  • the right to request the Controller to access, rectify, erase or restrict the processing of personal data concerning you and, in the case of processing based on legitimate interest, to object to the processing of personal data and, in the case of processing based on consent or a contractual relationship, to request the right to data portability;
  • in the case of processing based on consent, that you may withdraw your consent at any time,
  • the right to lodge a complaint with a supervisory authority;
  • whether the provision of the personal data is based on a legal or contractual obligation or is a precondition for the conclusion of a contract, whether you are under an obligation to provide the personal data and the possible consequences of not providing the data;
  • the fact of automated decision-making (where such a process is used), including profiling, and, at least in these cases, clear information about the logic used and the significance and likely consequences for you of such processing.

The processing may only start after this, if the legal basis for the processing is consent, to which you must give your consent in addition to the information.